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20121102
20121102
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KPIX (CBS) 1
WUSA (CBS) 1
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CBS
Nov 2, 2012 7:00am PDT
this week. >> mark strassmann is at atlanta's hartsfield-jackson airport. g good morning. >> reporter: good morning. airlines have really learned from past weather disasters and how to better prepare for them. to find out what's changed we asked delta airlines for a backstage tour of its operation and of its emergency plan. when the delta flight from richmond landed in new york thursday morning, laguardia airport was back in business after a three-day hurricane shutdown. next 14 flights that touched down here were all delta's, too, made possible because of the people in this room 900 miles south in atlanta. >> this is what we control, the entire mainline prigs of delta. >> reporter: dave holtz, 33-year delta veteran, controls this. it's massive, 650 employees round the clock control delta's a1,6 hyundaily flights. a week ago today holtz and his team began phasing in the emergency response, three days before landfall. >> that's the part that the customer doesn't see, what a lot of folks in the field don't even see necessarily, how we're getting those dominos all set up so that when we do tak
CBS
Nov 2, 2012 7:00am EDT
's hartsfield-jackson airport. good morning. >> reporter: the air industry has learned from past weather disasters. we asked delta airlines for a backstage tour of its operations and emergency plan. when the delta flight from richmond landed in new york thursday, laguardia was back in business after a three-day hurricane shutdown. the next 14 flights to shut down here were all delta's, too, made possible because of the people in this room, 900 miles south of atlanta. >> this is where we control the entire main line operation of delta. >> reporter: dave holtz, a 33-year delta operations, controls the occ. it's massive. about the size of a football field. 650 employees around the clock control delta's daily flights. a week ago holtz and his team began phasing in delta's emergency response. three days before sandy made landfall. >> that's the key to us here. that's the part the customer doesn't see. a part a lot of folks in our field don't necessarily see, how we're getting all those dominos all set up, so when we take them down, it's orderly, we know where they're going and it's clean. >>
Search Results 0 to 1 of about 2